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Privacy Policy

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What Do We Do With Your Information?

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When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

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When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

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Any details collected from Wiuep Co’s customers is required in order to provide you with products and/or services, and a high level of customer service. 

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

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If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@wiuep.co

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We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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Our store is hosted on WordPress via the WooCommerce platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall. This is not related to important information such as credit card details, please seen ‘Payment & Security Policy’ below.

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Payment & Security Policy

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Wiuep Co uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transaction for thousands of Australian merchants, providing a safe and secure means of collection payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured payments.

– Payments are fully automated with an immediate response.
– Your complete credit card number cannot be viewed by Wiuep Co or any outside party.
– All transactions are performed under 128 Bit SSL Certificate.
– All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
– eWAY is an authorised third party processor for all the major Australian banks.
– eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Wiuep Co.

All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read about eWAY and their online credit card payments, by visiting www.eWAY.com.au

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Third Party Services

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

These third parties are prohibited from using your personally identifiable information for any other purpose. Wiuep Co does not share any information with third parties for any unknown or unrelated use other than to perform the service they are required for.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information other than that of eWAY, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

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Links & Cookies

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Cookies are small text files that are placed on your computer or mobile phone when you browse websites. We use cookies on our Site to remember your settings during and between visits, improve our Site and allow you to share pages with social networks like Twitter and Facebook.

We do not use cookies to collect any personally identifiable information. Our use of cookies is explained in more detail below.

Our cookies are used to remember your search settings and to allow you to add comments to this Site. The only way to stop these cookies being set is to choose to not use this Site.

Cookies for Social Websites So you can refer or share our content on social media platforms such as Facebook and Twitter, this Site has included sharing buttons. The cookies themselves are set by the separate social network websites.

We use Google Analytics cookies to compile website statistics on visitors to our Site. Such analysis includes information on how visitors access the Site, the amount of time spent on the Site, and what pages are visited.

Your cookie settings can be adjusted in your browser settings and will prevent your browser from accepting cookies. This may decrease the efficiency and functionality of this Site and others as cookies are a typical part of the majority of modern websites.

For more information on enabling and disabling cookies and on the use of cookies generally please see www.allaboutcookies.org

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Age Of Consent

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By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

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Changes to this Privacy Policy

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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Questions & Contact Information

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If you would like us to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@wiuep.co

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